We collect and store contact information for our customers including:
- Email address
- Phone number
- Postal address
These details are stored on
- SmarterMail – A secure corporate mail server and is password protected.
- InnSTYLE – online booking system and is password protected.
When you contact us (e.g. by phone, email, post) with general or specific queries, we may also handle your personal information (your name, contact details and the other details you provide to us) in order to provide the customer services you have asked us to.
We will not e-mail you in the future unless you have given us your consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
We will not share your contact information with a third party without your consent.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us.